Time with Kids Support

We're here to help you cherish your children's growth

Contact Us

For questions or bug reports, please contact us through the following methods:

Contact Form

Or email: santamaru-app@gmail.com

Frequently Asked Questions (FAQ)

Q: How do I use the app?

A: After launching the app, first register your child's name and birthday. Then, tap on your child's card to add events (milestones). You can choose from three types: age-based, date-based, or annual events.

Q: Tell me about event types

A: There are three types:
Age-based: Set milestones like "until 18 years old"
Date-based: Set specific dates like "until graduation"
Annual Events: Set recurring events like "until birthday"

Q: How are weekends and holidays calculated?

A: Weekends are automatically calculated as Saturdays and Sundays. Holidays are calculated using the holiday calendar of the country selected in settings. Holidays are counted excluding those that overlap with weekends.

Q: Tell me about Premium

A: The free version lets you register up to 3 milestones per child and shows a banner ad at the bottom of the screen. The one-time "Premium" purchase lets you add unlimited milestones and removes all ads. You can buy it from the App Store and carry it to your other devices with "Restore Purchases".

Q: Tell me about ads

A: The free version shows only a Google AdMob banner at the bottom of the screen (no full-screen ads). On first launch the app may ask for tracking permission; declining does not limit any feature. The one-time "Premium" purchase removes ads.

Q: Will my data carry over to a new device?

A: Yes. If your device is signed in to iCloud, your children's milestones and countdowns sync automatically between devices on the same Apple ID. Install the app on the new device and sign in to iCloud, and your data will appear.

Q: Is there a Home Screen widget?

A: Yes. Touch and hold the Home Screen → "+" → choose "Time with Kids" to see the time remaining without unlocking your device.

Q: Can I change card colors?

A: Yes, you can set card colors for each child from the settings screen. You can manage multiple children's information with color-coded cards.

Q: Can I change the language?

A: Yes, you can change the language from the settings screen to Japanese, English, Chinese, Korean, or Spanish.

Q: Where is data stored?

A: Data is stored on your device. It is not sent to our servers. If you are signed in to iCloud, it syncs with your other devices through Apple's private database (we cannot access this data).

Troubleshooting

App Information

Current Version: 1.3

Minimum iOS Version: iOS 18.0 or later

Last Updated: September 2026